Resetting Passwords
A profile must only be assigned to your retirement home in TLC for you to see the password field. This field will only appear after a new profile if created. For new profiles, an email will be sent to the email address you noted on the profile. To reset a password: * Select Site Admin>Add/Edit Users from y…
Adding TLC as a Safe Sender for Emails
How to add The Learning Centre for Senior Living email address to your safe sender list: If you or your staff is having an issue of not receiving password reset emails, the most common problem is that your email provider is blocking the email coming in. As the email is sent directly from the system and not from a ‘p…
