Profile missing training
If profiles for your community do not have the correct courses assigned: Solution 1 - Incorrect role assigned: Check Profile (click on Administrator / Add&Edit users in menu bar) and check role assignment of that staff member. Roles have different course assignments. Check Training Matrix to ensure staff membe…
Assigning Roles to Existing Employees
NOTE: If you are associated with a Chartwell community, please contact AYST for assistance. If an employee/managers works in multiple departments in your community, you can add secondary roles to a profile to ensure the correct compliance training is added to their profile. * Select Site Admin>Add/Edit User…
