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Home > Troubleshooting > No completion in TLC
No completion in TLC
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If staff complete a course in TLC, a green check-mark will appear in their calendar and Progress Report.  Also, Managers will see a completion date in reports.

 

If staff did not receive their completion for a course they created, it could mean they did not complete all activities within a course.

 

You can check this by running an Activity Completion Report.  Click here to see the article and/or download the resource file of this article.

 

Course set-up:

Courses in the training calendar and/or Mandatory Tutorials list, may contain more than one activity to complete before a course completion is awarded.  

 

For example:

The course in the screenshot below shows two activities.  Both of these activities need to be completed before a completion status is awarded for this course.

  1. TLC Tutorial
  2. Site Specific Policy (this was uploaded by the organization the staff member is employed by)

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Attachments

Activity_Completion_Report_in_TLC_21220TM.pdf
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