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Home > User Profile Management > Inactivate Profile(s)
Inactivate Profile(s)
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NOTE:  If you associated with a Chartwell Community, please contact AYST for profile assistance.


 

NOTE:  Please do not delete users.  To remove them from your list, inactivate first, then go in and remove their role and save.  This will remove them from your organizations portfolio.  

 

Step

Task

Screenshot

1

Select Site Admin >Add/Edit Users from your menu bar under the TLC logo.

2

Go to the name of the employee you would like to update.

You can use the search field to narrow down the list on screen.

 

3

Click the eye icon in the "Edit" column next to the user you want to suspend.

If the eye icon has a line through it and the user's information in the "Browse list of users" page is greyed out, the user is already suspended.

 

If you would like to remove the employee from your organization, continue on to step 4.

4

Click the cog wheel icon to edit the profile.

5

Remove the role from the employees’ profile by clicking the ‘x’ next to the role(s).

6

Select Update profile to save the profile.

 

You can re-activate the user by simply clicking on the eye icon again if you have not removed their role.  If you removed their role, you will not be able to view the profile.  Please contact ORCA for reactivation.


Please do not delete users.  To remove them from your list, inactivate first, then go in and remove their role and save.  This will remove them from your organizations portfolio. 
If you have an employee who also works at or is transferring from another retirement home that used TLC, please contact [email protected].  We will update the role for them in TLC to your organization that will share/transfer their profile in TLC so their training will remain intact. 

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