Step

Task

Screenshot

1

Select Add/Edit Users from your manu bar under the TLC logo.

2

Select the name of the employee you would like to update.

You can use the search field to narrow down the list on screen.

3

Click the eye icon in the "Edit" column next to the user you want to suspend.

4

On the left menu bar, select Administration / Site administration / Sites / Manage Sites

5

In the ‘Search Site’ field, type in the site you would like to remove the profile from.

e.g. Chartwell Bankside

6

Right-click the Assign Member icon and open in a new tab.

7

In the ‘Search’ field under the list of ‘Current users’, type the employees name you are going to remove.

8

When you see the name appear, click on the name in the list.

9

Select Remove.

Close tab and go back to ‘Manage Sites’.

10

If the employee you are removing is a Superuser/GM, right-click the Assign administrators icon and open in a new tab.

If they are a department Manager or a front-line staff member, skip to step 12.

11

Repeat steps seven (7) to nine (9) above to remove the Superuser/GM.

12

For Department Managers and Staff, select the Manage Cohorts icon.

13

If the employee is a Department Manager (Manager of role), click on the icon to Assign Administrators to the right of the department they are assigned to.

you can see what department they are assigned to in the Add/Edit user window)

For front line staff sekp to step 15.

14

Repeat steps seven (7) to nine (9) above to remove the department manager.

15

If the employee is a staff member (member of role), click on the icon to Assign Administrators to the right of the department they are assigned to.

You can see what department they are assigned to in the Add/Edit user window).

16

Repeat steps seven (7) to nine (9) above to remove the employee.